Human Touch Home Health
2401 south main street, suite kBlacksburgVA24060
No Star CMS Rating
n/a
Patient Recommended
No Star Patient Rating
Services
Types of services offered to patients
| Offers Nursing Care Services | |
| Offers Home Health Aide Services | |
| Offers Physical Therapy Services | |
| Offers Occupational Therapy Services | |
| Offers Speech Pathology Services | |
| Offers Medical Social Services |
Ratings
HHCAHPS Survey Result Star Ratings
| n/a | HHCAHPS Survey Summary Star Rating No survey results are available for this period. |
| n/a | Star Rating for health team gave care in a professional way No survey results are available for this period. |
| n/a | Percent of patients who reported that their home health team communicated well with them No survey results are available for this period. |
| n/a | Star Rating for health team communicated well with them No survey results are available for this period. |
| n/a | Percent of patients who reported that their home health team communicated well with them No survey results are available for this period. |
| n/a | Star Rating team discussed medicines, pain, and home safety No survey results are available for this period. |
| n/a | Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them No survey results are available for this period. |
| n/a | Star Rating for how patients rated overall care from agency No survey results are available for this period. |
| n/a | Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) No survey results are available for this period. |
| n/a | Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family No survey results are available for this period. |
| n/a | Number of completed surveys No survey results are available for this period. |
| n/a | Response rate No survey results are available for this period. |
Quality Measures
HHCAHPS Process Quality Measures
| 98.3 | How often the home health team began their patients' care in a timely manner |
| 93.2 | How often the home health team taught patients (or their family caregivers) about their drugs |
| 100 | How often the home health team checked patients' risk of falling |
| 100 | How often the home health team checked patients for depression |
| 74.2 | How often the home health team determined whether patients received a flu shot for the current flu season |
| 87.3 | How often the home health team made sure that their patients received a pneumococcal vaccine (pneumonia shot) |
| 96.8 | With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care |
| 76.9 | How often patients got better at walking or moving around |
| 65.5 | How often patients got better at getting in and out of bed |
| 71.6 | How often patients got better at bathing |
| n/a | How often patients' breathing improved The number of patient episodes for this measure is too small to report. |
| n/a | How often patients' wounds improved or healed after an operation The number of patient episodes for this measure is too small to report. |
| n/a | How often patients got better at taking their drugs correctly by mouth The number of patient episodes for this measure is too small to report. |
| 1.6 | How often home health patients had to be admitted to the hospital |
| 16.7 | How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted |
| 89.8 | How often physician-recommended actions to address medication issues were completely timely |
| 0.28 | Changes in skin integrity post-acute care: pressure ulcer/injury |
Patient Outcome Statistics
Rates of Discharge to Community and Potentially Preventable Readmissions
| 30 | Observed Number of Discharges to Community |
| 33 | Number of Eligible Stays for DTC Measure |
| 90.91 | Observed Discharge to Community Rate |
| 89.46 | Risk-Standardized Discharge to Community Rate |
| 77.84 | Lower Limit of the 95% Confidence Interval on the Risk- Standardized Discharge to Community Rate |
| 2 | DTC Comparative Performance Category Same As National Rate |
| n/a | Observed Number of Potentially Preventable Readmissions Following Discharge |
| 29 | Number of Eligible Stays for PPR Measure |
| n/a | Observed Potentially Preventable Readmissions Rate |
| 3.38 | Risk-Standardized Potentially Preventable Readmissions Rate |
| 2.39 | Lower Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate |
| 5.07 | Upper Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate |
| 2 | PPR Comparative Performance Category Same As National Rate |
| 0.73 | How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally |
| 38 | Number of episodes of care used to calculate how much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally |
Service Area
Areas Served by the Home Health Agency
| Blacksburg, VA | 24060 |
| Christiansburg, VA | 24073 |
| Dublin, VA | 24084 |
| Elliston, VA | 24087 |
| Floyd, VA | 24091 |
| Narrows, VA | 24124 |
| Newbern, VA | 24126 |
| Newport, VA | 24128 |
| Pearisburg, VA | 24134 |
| Pembroke, VA | 24136 |
| Pilot, VA | 24138 |
| Pulaski, VA | 24301 |
| Radford, VA | 24141 |
| Rich Creek, VA | 24147 |
| Riner, VA | 24149 |
| Shawsville, VA | 24162 |