Care Givers of Massachusetts, LLC
125 liberty street, suite 100SpringfieldMA01103
No Star CMS Rating
n/a
Patient Recommended
No Star Patient Rating
Services
Types of services offered to patients
| Offers Nursing Care Services | |
| Offers Home Health Aide Services | |
| Offers Physical Therapy Services | |
| Offers Occupational Therapy Services | |
| Offers Speech Pathology Services | |
| Offers Medical Social Services |
Ratings
HHCAHPS Survey Result Star Ratings
| n/a | HHCAHPS Survey Summary Star Rating No survey results are available for this period. |
| n/a | Star Rating for health team gave care in a professional way No survey results are available for this period. |
| n/a | Percent of patients who reported that their home health team communicated well with them No survey results are available for this period. |
| n/a | Star Rating for health team communicated well with them No survey results are available for this period. |
| n/a | Percent of patients who reported that their home health team communicated well with them No survey results are available for this period. |
| n/a | Star Rating team discussed medicines, pain, and home safety No survey results are available for this period. |
| n/a | Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them No survey results are available for this period. |
| n/a | Star Rating for how patients rated overall care from agency No survey results are available for this period. |
| n/a | Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) No survey results are available for this period. |
| n/a | Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family No survey results are available for this period. |
| n/a | Number of completed surveys No survey results are available for this period. |
| n/a | Response rate No survey results are available for this period. |
Quality Measures
HHCAHPS Process Quality Measures
| 92.2 | How often the home health team began their patients' care in a timely manner |
| 100 | How often the home health team taught patients (or their family caregivers) about their drugs |
| 97.2 | How often the home health team checked patients' risk of falling |
| 98.7 | How often the home health team checked patients for depression |
| 51.6 | How often the home health team determined whether patients received a flu shot for the current flu season |
| 70 | How often the home health team made sure that their patients received a pneumococcal vaccine (pneumonia shot) |
| 91.2 | With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care |
| 67 | How often patients got better at walking or moving around |
| 71.4 | How often patients got better at getting in and out of bed |
| 58 | How often patients got better at bathing |
| 56.1 | How often patients' breathing improved |
| n/a | How often patients' wounds improved or healed after an operation The number of patient episodes for this measure is too small to report. |
| 52.1 | How often patients got better at taking their drugs correctly by mouth |
| n/a | How often home health patients had to be admitted to the hospital The number of patient episodes for this measure is too small to report. |
| n/a | How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted The number of patient episodes for this measure is too small to report. |
| 100 | How often physician-recommended actions to address medication issues were completely timely |
| 0.22 | Changes in skin integrity post-acute care: pressure ulcer/injury |
Patient Outcome Statistics
Rates of Discharge to Community and Potentially Preventable Readmissions
| 13 | Observed Number of Discharges to Community |
| 25 | Number of Eligible Stays for DTC Measure |
| 52 | Observed Discharge to Community Rate |
| 61.42 | Risk-Standardized Discharge to Community Rate |
| 44.42 | Lower Limit of the 95% Confidence Interval on the Risk- Standardized Discharge to Community Rate |
| 2 | DTC Comparative Performance Category Same As National Rate |
| 1 | Observed Number of Potentially Preventable Readmissions Following Discharge |
| 20 | Number of Eligible Stays for PPR Measure |
| 5 | Observed Potentially Preventable Readmissions Rate |
| 3.52 | Risk-Standardized Potentially Preventable Readmissions Rate |
| 2.44 | Lower Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate |
| 5.01 | Upper Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate |
| 2 | PPR Comparative Performance Category Same As National Rate |
| 0.92 | How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally |
| 72 | Number of episodes of care used to calculate how much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally |
Service Area
Areas Served by the Home Health Agency
| Andover, MA | 01810 |
| Chicopee, MA | 01013, 01020 |
| Hampden, MA | 01036 |
| Haverhill, MA | 01830, 01832 |
| Holyoke, MA | 01040 |
| Indian Orchard, MA | 01151 |
| Lawrence, MA | 01841, 01843 |
| Lowell, MA | 01850, 01852, 01854 |
| Springfield, MA | 01103, 01104, 01105, 01107, 01108, 01109, 01119 |
| Webster, MA | 01570 |
| West Springfield, MA | 01089 |
| Westfield, MA | 01085 |
| Worcester, MA | 01604, 01605, 01609, 01610 |