Loyal Home Care Services
220 reservoir street, suite 4Needham HeightsMA02494
No Star CMS Rating
n/a
Patient Recommended
No Star Patient Rating
Services
Types of services offered to patients
| Offers Nursing Care Services | |
| Offers Home Health Aide Services | |
| Offers Physical Therapy Services | |
| Offers Occupational Therapy Services | |
| Offers Speech Pathology Services | |
| Offers Medical Social Services |
Ratings
HHCAHPS Survey Result Star Ratings
| n/a | HHCAHPS Survey Summary Star Rating No survey results are available for this period. |
| n/a | Star Rating for health team gave care in a professional way No survey results are available for this period. |
| n/a | Percent of patients who reported that their home health team communicated well with them No survey results are available for this period. |
| n/a | Star Rating for health team communicated well with them No survey results are available for this period. |
| n/a | Percent of patients who reported that their home health team communicated well with them No survey results are available for this period. |
| n/a | Star Rating team discussed medicines, pain, and home safety No survey results are available for this period. |
| n/a | Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them No survey results are available for this period. |
| n/a | Star Rating for how patients rated overall care from agency No survey results are available for this period. |
| n/a | Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) No survey results are available for this period. |
| n/a | Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family No survey results are available for this period. |
| n/a | Number of completed surveys No survey results are available for this period. |
| n/a | Response rate No survey results are available for this period. |
Quality Measures
HHCAHPS Process Quality Measures
| 98.2 | How often the home health team began their patients' care in a timely manner |
| 94.1 | How often the home health team taught patients (or their family caregivers) about their drugs |
| 99 | How often the home health team checked patients' risk of falling |
| 100 | How often the home health team checked patients for depression |
| 73.7 | How often the home health team determined whether patients received a flu shot for the current flu season |
| 82.9 | How often the home health team made sure that their patients received a pneumococcal vaccine (pneumonia shot) |
| 97.2 | With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care |
| 70.6 | How often patients got better at walking or moving around |
| 80.1 | How often patients got better at getting in and out of bed |
| 74.9 | How often patients got better at bathing |
| 76 | How often patients' breathing improved |
| n/a | How often patients' wounds improved or healed after an operation The number of patient episodes for this measure is too small to report. |
| 63.8 | How often patients got better at taking their drugs correctly by mouth |
| 8.8 | How often home health patients had to be admitted to the hospital |
| 13.7 | How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted |
| 91 | How often physician-recommended actions to address medication issues were completely timely |
| 0.05 | Changes in skin integrity post-acute care: pressure ulcer/injury |
Patient Outcome Statistics
Rates of Discharge to Community and Potentially Preventable Readmissions
| 32 | Observed Number of Discharges to Community |
| 52 | Number of Eligible Stays for DTC Measure |
| 61.54 | Observed Discharge to Community Rate |
| 65.1 | Risk-Standardized Discharge to Community Rate |
| 53.1 | Lower Limit of the 95% Confidence Interval on the Risk- Standardized Discharge to Community Rate |
| 3 | DTC Comparative Performance Category Worse Than National Rate |
| n/a | Observed Number of Potentially Preventable Readmissions Following Discharge The number of patient episodes for this measure is too small to report. |
| 7 | Number of Eligible Stays for PPR Measure The number of patient episodes for this measure is too small to report. |
| n/a | Observed Potentially Preventable Readmissions Rate The number of patient episodes for this measure is too small to report. |
| n/a | Risk-Standardized Potentially Preventable Readmissions Rate The number of patient episodes for this measure is too small to report. |
| n/a | Lower Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate The number of patient episodes for this measure is too small to report. |
| n/a | Upper Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate The number of patient episodes for this measure is too small to report. |
| 4 | PPR Comparative Performance Category Not Available |
| 0.85 | How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally |
| 184 | Number of episodes of care used to calculate how much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally |
Service Area
Areas Served by the Home Health Agency
| Allston, MA | 02134 |
| Ashland, MA | 01721 |
| Belmont, MA | 02478 |
| Boston, MA | 02113, 02215 |
| Brighton, MA | 02135 |
| Cambridge, MA | 02138 |
| Cherry Valley, MA | 01611 |
| Chestnut Hill, MA | 02467 |
| Dorchester, MA | 02122 |
| Framingham, MA | 01701 |
| Hopkinton, MA | 01748 |
| Hyde Park, MA | 02136 |
| Leominster, MA | 01453 |
| Lexington, MA | 02421 |
| Lynn, MA | 01901, 01902, 01905 |
| Malden, MA | 02148 |
| Natick, MA | 01760 |
| Newton Lower Falls, MA | 02462 |
| Roxbury, MA | 02119 |
| Roxbury Crossing, MA | 02120 |
| Salem, MA | 01970 |
| Shrewsbury, MA | 01545 |
| Southbridge, MA | 01550 |
| Springfield, MA | 01108 |
| Swampscott, MA | 01907 |
| Wayland, MA | 01778 |
| Webster, MA | 01570 |
| West Roxbury, MA | 02132 |
| West Springfield, MA | 01089 |
| Weston, MA | 02493 |
| Worcester, MA | 01602, 01603, 01604, 01605, 01606, 01607, 01608, 01609, 01610, 01613 |