Kindred at Home

2069 roosevelt avenueSpringfield MA01104

5 Star CMS Rating

88%

Patient Recommended

5 Star Patient Rating

Services

Types of services offered to patients

	Offers Nursing Care Services
	Offers Home Health Aide Services
	Offers Physical Therapy Services
	Offers Occupational Therapy Services
	Offers Speech Pathology Services
	Offers Medical Social Services

Ratings

HHCAHPS Survey Result Star Ratings

5	HHCAHPS Survey Summary Star Rating
5	Star Rating for health team gave care in a professional way
94	Percent of patients who reported that their home health team communicated well with them
5	Star Rating for health team communicated well with them
91	Percent of patients who reported that their home health team communicated well with them
5	Star Rating team discussed medicines, pain, and home safety
92	Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them
5	Star Rating for how patients rated overall care from agency
91	Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
88	Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
76	Number of completed surveys
17	Response rate

Quality Measures

HHCAHPS Process Quality Measures

97.7	How often the home health team began their patients' care in a timely manner
99.4	How often the home health team taught patients (or their family caregivers) about their drugs
99.4	How often the home health team checked patients' risk of falling
99.4	How often the home health team checked patients for depression
63.4	How often the home health team determined whether patients received a flu shot for the current flu season
64.8	How often the home health team made sure that their patients received a pneumococcal vaccine (pneumonia shot)
98.7	With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care
n/a	How often patients got better at walking or moving around The number of patient episodes for this measure is too small to report.
n/a	How often patients got better at getting in and out of bed The number of patient episodes for this measure is too small to report.
n/a	How often patients got better at bathing The number of patient episodes for this measure is too small to report.
n/a	How often patients' breathing improved The number of patient episodes for this measure is too small to report.
n/a	How often patients' wounds improved or healed after an operation The number of patient episodes for this measure is too small to report.
42	How often patients got better at taking their drugs correctly by mouth
n/a	How often home health patients had to be admitted to the hospital This measure currently does not have data or provider has been certified/recertified for less than 6 months.
n/a	How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted This measure currently does not have data or provider has been certified/recertified for less than 6 months.
100	How often physician-recommended actions to address medication issues were completely timely
0.58	Changes in skin integrity post-acute care: pressure ulcer/injury

Patient Outcome Statistics

Rates of Discharge to Community and Potentially Preventable Readmissions

n/a	Observed Number of Discharges to Community The number of patient episodes for this measure is too small to report.
17	Number of Eligible Stays for DTC Measure The number of patient episodes for this measure is too small to report.
n/a	Observed Discharge to Community Rate The number of patient episodes for this measure is too small to report.
n/a	Risk-Standardized Discharge to Community Rate The number of patient episodes for this measure is too small to report.
n/a	Lower Limit of the 95% Confidence Interval on the Risk- Standardized Discharge to Community Rate The number of patient episodes for this measure is too small to report.
4	DTC Comparative Performance Category Not Available
n/a	Observed Number of Potentially Preventable Readmissions Following Discharge The number of patient episodes for this measure is too small to report.
8	Number of Eligible Stays for PPR Measure The number of patient episodes for this measure is too small to report.
n/a	Observed Potentially Preventable Readmissions Rate The number of patient episodes for this measure is too small to report.
n/a	Risk-Standardized Potentially Preventable Readmissions Rate The number of patient episodes for this measure is too small to report.
n/a	Lower Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate The number of patient episodes for this measure is too small to report.
n/a	Upper Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate The number of patient episodes for this measure is too small to report.
4	PPR Comparative Performance Category Not Available
0.86	How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally
21	Number of episodes of care used to calculate how much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally

Service Area

Areas Served by the Home Health Agency

Chicopee, MA	01013, 01020
East Longmeadow, MA	01028
Feeding Hills, MA	01030
Holyoke, MA	01040
Indian Orchard, MA	01151
Longmeadow, MA	01106
Ludlow, MA	01056
Monson, MA	01057
South Hadley, MA	01075
Southwick, MA	01077
Springfield, MA	01103, 01104, 01105, 01107, 01108, 01109, 01118, 01119, 01129
West Springfield, MA	01089
Westfield, MA	01085
Wilbraham, MA	01095