Nurse on Call
2 Star CMS Rating
75%
Patient Recommended
3 Star Patient Rating
Services
Types of services offered to patients
| Offers Nursing Care Services | |
| Offers Home Health Aide Services | |
| Offers Physical Therapy Services | |
| Offers Occupational Therapy Services | |
| Offers Speech Pathology Services | |
| Offers Medical Social Services |
Ratings
HHCAHPS Survey Result Star Ratings
| 2 | HHCAHPS Survey Summary Star Rating |
| 3 | Star Rating for health team gave care in a professional way |
| 87 | Percent of patients who reported that their home health team communicated well with them |
| 1 | Star Rating for health team communicated well with them |
| 76 | Percent of patients who reported that their home health team communicated well with them |
| 2 | Star Rating team discussed medicines, pain, and home safety |
| 78 | Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them |
| 3 | Star Rating for how patients rated overall care from agency |
| 79 | Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) |
| 75 | Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family |
| 136 | Number of completed surveys |
| 21 | Response rate |
Quality Measures
HHCAHPS Process Quality Measures
| 99.1 | How often the home health team began their patients' care in a timely manner |
| 99.5 | How often the home health team taught patients (or their family caregivers) about their drugs |
| 99.8 | How often the home health team checked patients' risk of falling |
| 97.9 | How often the home health team checked patients for depression |
| 86.8 | How often the home health team determined whether patients received a flu shot for the current flu season |
| 86.5 | How often the home health team made sure that their patients received a pneumococcal vaccine (pneumonia shot) |
| 99.2 | With diabetes, how often the home health team got doctor's orders, gave foot care, and taught patients about foot care |
| 84.6 | How often patients got better at walking or moving around |
| 84.3 | How often patients got better at getting in and out of bed |
| 87.9 | How often patients got better at bathing |
| 79.6 | How often patients' breathing improved |
| 94.6 | How often patients' wounds improved or healed after an operation |
| 88.2 | How often patients got better at taking their drugs correctly by mouth |
| 15.3 | How often home health patients had to be admitted to the hospital |
| 16.8 | How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted |
| 99.5 | How often physician-recommended actions to address medication issues were completely timely |
| 0.08 | Changes in skin integrity post-acute care: pressure ulcer/injury |
Patient Outcome Statistics
Rates of Discharge to Community and Potentially Preventable Readmissions
| 505 | Observed Number of Discharges to Community |
| 622 | Number of Eligible Stays for DTC Measure |
| 81.19 | Observed Discharge to Community Rate |
| 85.75 | Risk-Standardized Discharge to Community Rate |
| 82.67 | Lower Limit of the 95% Confidence Interval on the Risk- Standardized Discharge to Community Rate |
| 1 | DTC Comparative Performance Category Better Than National Rate |
| 10 | Observed Number of Potentially Preventable Readmissions Following Discharge |
| 261 | Number of Eligible Stays for PPR Measure |
| 3.83 | Observed Potentially Preventable Readmissions Rate |
| 3.69 | Risk-Standardized Potentially Preventable Readmissions Rate |
| 2.63 | Lower Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate |
| 5.17 | Upper Limit of the 95% Confidence Interval on the Risk- Standardized Potentially Preventable Readmissions Rate |
| 2 | PPR Comparative Performance Category Same As National Rate |
| 1.01 | How much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally |
| 1,038 | Number of episodes of care used to calculate how much Medicare spends on an episode of care at this agency, compared to Medicare spending across all agencies nationally |
Service Area
Areas Served by the Home Health Agency
| Baker, FL | 32531 |
| Cantonment, FL | 32533 |
| Crestview, FL | 32536, 32539 |
| Defuniak Springs, FL | 32433, 32435 |
| Destin, FL | 32540, 32541 |
| Eglin AFB, FL | 32542 |
| Fort Walton Beach, FL | 32547, 32548, 32549 |
| Freeport, FL | 32439 |
| Gulf Breeze, FL | 32561, 32563 |
| Holt, FL | 32564 |
| Inlet Beach, FL | 32461 |
| Laurel Hill, FL | 32567 |
| Mary Esther, FL | 32569 |
| Mc David, FL | 32568 |
| Milton, FL | 32570, 32571, 32583 |
| Miramar Beach, FL | 32550 |
| Navarre, FL | 32566 |
| Niceville, FL | 32578 |
| Pensacola, FL | 32501, 32503, 32504, 32505, 32506, 32507, 32514, 32526, 32534 |
| Ponce de Leon, FL | 32455 |
| Santa Rosa Beach, FL | 32459 |
| Shalimar, FL | 32579 |
| Valparaiso, FL | 32580 |
| Vernon, FL | 32462 |
| Westville, FL | 32464 |