St. Francis Hospital Home Care
5 Star CMS Rating
84%
Patient Recommended
5 Star Patient Rating
Services
Types of services offered to patients
| No Services Offered |
Ratings
HHCAHPS Survey Result Star Ratings
| 5 | HHCAHPS Survey Summary Star Rating |
| 5 | Star Rating for health team gave care in a professional way |
| 91 | Percent of patients who reported that their home health team communicated well with them |
| 5 | Star Rating for health team communicated well with them |
| 91 | Percent of patients who reported that their home health team communicated well with them |
| 5 | Star Rating team discussed medicines, pain, and home safety |
| 88 | Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them |
| 5 | Star Rating for how patients rated overall care from agency |
| 88 | Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) |
| 84 | Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family |
| 206 | Number of completed surveys |
| 24 | Response rate |
Quality Measures
HHCAHPS Process Quality Measures
Patient Outcome Statistics
Rates of Discharge to Community and Potentially Preventable Readmissions
| No Services Offered |
Service Area
Areas Served by the Home Health Agency
| Bear, DE | 19701 |
| Claymont, DE | 19703 |
| Delaware City, DE | 19706 |
| Hockessin, DE | 19707 |
| Middletown, DE | 19709 |
| New Castle, DE | 19720 |
| Newark, DE | 19702, 19711, 19713 |
| Port Penn, DE | 19731 |
| Townsend, DE | 19734 |
| Wilmington, DE | 19801, 19802, 19803, 19804, 19805, 19806, 19807, 19808, 19809, 19810 |