Franciscan Home Care
4 Star CMS Rating
85%
Patient Recommended
4 Star Patient Rating
Services
Types of services offered to patients
| No Services Offered |
Ratings
HHCAHPS Survey Result Star Ratings
| 4 | HHCAHPS Survey Summary Star Rating |
| 4 | Star Rating for health team gave care in a professional way |
| 88 | Percent of patients who reported that their home health team communicated well with them |
| 4 | Star Rating for health team communicated well with them |
| 87 | Percent of patients who reported that their home health team communicated well with them |
| 3 | Star Rating team discussed medicines, pain, and home safety |
| 82 | Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them |
| 4 | Star Rating for how patients rated overall care from agency |
| 84 | Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) |
| 85 | Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family |
| 230 | Number of completed surveys |
| 47 | Response rate |
Quality Measures
HHCAHPS Process Quality Measures
Patient Outcome Statistics
Rates of Discharge to Community and Potentially Preventable Readmissions
| No Services Offered |
Service Area
Areas Served by the Home Health Agency
| Berlin, CT | 06037 |
| Bloomfield, CT | 06002 |
| Bristol, CT | 06010 |
| Cheshire, CT | 06410 |
| Cromwell, CT | 06416 |
| Durham, CT | 06422 |
| East Berlin, CT | 06023 |
| Hamden, CT | 06514, 06517, 06518 |
| Meriden, CT | 06450, 06451 |
| Middlebury, CT | 06762 |
| Middlefield, CT | 06455 |
| Middletown, CT | 06457 |
| Naugatuck, CT | 06770 |
| New Britain, CT | 06051, 06053 |
| New Haven, CT | 06511 |
| Newington, CT | 06111 |
| North Haven, CT | 06473 |
| Northford, CT | 06472 |
| Oxford, CT | 06478 |
| Plainville, CT | 06062 |
| Plantsville, CT | 06479 |
| Portland, CT | 06480 |
| Prospect, CT | 06712 |
| Rocky Hill, CT | 06067 |
| Shelton, CT | 06484 |
| Southbury, CT | 06488 |
| Southington, CT | 06489 |
| Unionville, CT | 06085 |
| Wallingford, CT | 06492 |
| Waterbury, CT | 06704, 06705, 06706, 06708, 06710 |
| Watertown, CT | 06795 |
| West Hartford, CT | 06107 |
| Wethersfield, CT | 06109 |
| Wolcott, CT | 06716 |