Mercy Home Health
5 Star CMS Rating
88%
Patient Recommended
5 Star Patient Rating
Services
Types of services offered to patients
| No Services Offered |
Ratings
HHCAHPS Survey Result Star Ratings
| 5 | HHCAHPS Survey Summary Star Rating |
| 5 | Star Rating for health team gave care in a professional way |
| 95 | Percent of patients who reported that their home health team communicated well with them |
| 5 | Star Rating for health team communicated well with them |
| 90 | Percent of patients who reported that their home health team communicated well with them |
| 5 | Star Rating team discussed medicines, pain, and home safety |
| 87 | Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them |
| 5 | Star Rating for how patients rated overall care from agency |
| 86 | Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) |
| 88 | Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family |
| 141 | Number of completed surveys |
| 18 | Response rate |
Quality Measures
HHCAHPS Process Quality Measures
Patient Outcome Statistics
Rates of Discharge to Community and Potentially Preventable Readmissions
| No Services Offered |
Service Area
Areas Served by the Home Health Agency
| Arboles, CO | 81121 |
| Bayfield, CO | 81122 |
| Chromo, CO | 81128 |
| Durango, CO | 81301, 81302, 81303 |
| Hesperus, CO | 81326 |
| Ignacio, CO | 81137 |
| Mancos, CO | 81328 |
| Marvel, CO | 81329 |
| Pagosa Springs, CO | 81147, 81157 |