Sutter Visiting Nurse Association & Hospice

1700 s amphlett blvd, suite 300San Mateo CA94402

4 Star CMS Rating

77%

Patient Recommended

4 Star Patient Rating

Services

Types of services offered to patients

No Services Offered

HHCAHPS Survey Result Star Ratings

4	HHCAHPS Survey Summary Star Rating
4	Star Rating for health team gave care in a professional way
88	Percent of patients who reported that their home health team communicated well with them
4	Star Rating for health team communicated well with them
85	Percent of patients who reported that their home health team communicated well with them
4	Star Rating team discussed medicines, pain, and home safety
83	Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them
4	Star Rating for how patients rated overall care from agency
81	Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
77	Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
983	Number of completed surveys
29	Response rate

HHCAHPS Process Quality Measures

Rates of Discharge to Community and Potentially Preventable Readmissions

No Services Offered

Areas Served by the Home Health Agency