Mercy Home Care
5 Star CMS Rating
85%
Patient Recommended
4 Star Patient Rating
Services
Types of services offered to patients
| No Services Offered |
Ratings
HHCAHPS Survey Result Star Ratings
| 5 | HHCAHPS Survey Summary Star Rating |
| 5 | Star Rating for health team gave care in a professional way |
| 91 | Percent of patients who reported that their home health team communicated well with them |
| 5 | Star Rating for health team communicated well with them |
| 90 | Percent of patients who reported that their home health team communicated well with them |
| 5 | Star Rating team discussed medicines, pain, and home safety |
| 89 | Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them |
| 4 | Star Rating for how patients rated overall care from agency |
| 86 | Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) |
| 85 | Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family |
| 330 | Number of completed surveys |
| 26 | Response rate |
Quality Measures
HHCAHPS Process Quality Measures
Patient Outcome Statistics
Rates of Discharge to Community and Potentially Preventable Readmissions
| No Services Offered |
Service Area
Areas Served by the Home Health Agency
| Anderson, CA | 96007 |
| Bella Vista, CA | 96008 |
| Cassel, CA | 96016 |
| Cottonwood, CA | 96022 |
| Dunsmuir, CA | 96025 |
| French Gulch, CA | 96033 |
| Igo, CA | 96047 |
| Lakehead, CA | 96051 |
| McCloud, CA | 96057 |
| Millville, CA | 96062 |
| Montague, CA | 96064 |
| Mount Shasta, CA | 96067 |
| Oak Run, CA | 96069 |
| Palo Cedro, CA | 96073 |
| Redding, CA | 96001, 96002, 96003, 96049 |
| Shasta, CA | 96087 |
| Shasta Lake, CA | 96019, 96089 |
| Shingletown, CA | 96088 |
| Weed, CA | 96094 |