Vna Hospice and Palliative Care of Southern Ca
4 Star CMS Rating
82%
Patient Recommended
4 Star Patient Rating
Services
Types of services offered to patients
| No Services Offered |
Ratings
HHCAHPS Survey Result Star Ratings
| 4 | HHCAHPS Survey Summary Star Rating |
| 3 | Star Rating for health team gave care in a professional way |
| 87 | Percent of patients who reported that their home health team communicated well with them |
| 4 | Star Rating for health team communicated well with them |
| 87 | Percent of patients who reported that their home health team communicated well with them |
| 4 | Star Rating team discussed medicines, pain, and home safety |
| 86 | Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them |
| 4 | Star Rating for how patients rated overall care from agency |
| 84 | Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) |
| 82 | Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family |
| 132 | Number of completed surveys |
| 21 | Response rate |
Quality Measures
HHCAHPS Process Quality Measures
Patient Outcome Statistics
Rates of Discharge to Community and Potentially Preventable Readmissions
| No Services Offered |
Service Area
Areas Served by the Home Health Agency
| Banning, CA | 92220 |
| Beaumont, CA | 92223 |
| Bloomington, CA | 92316 |
| Chino, CA | 91708, 91710 |
| Chino Hills, CA | 91709 |
| Claremont, CA | 91711 |
| Colton, CA | 92324 |
| Corona, CA | 92879, 92881 |
| Diamond Bar, CA | 91765 |
| Fontana, CA | 92335, 92336, 92337 |
| Glendora, CA | 91740 |
| Grand Terrace, CA | 92313 |
| Highland, CA | 92346 |
| Jurupa Valley, CA | 92509 |
| La Verne, CA | 91750 |
| Loma Linda, CA | 92354 |
| Mira Loma, CA | 91752 |
| Montclair, CA | 91763 |
| Moreno Valley, CA | 92557 |
| Ontario, CA | 91761, 91762, 91764 |
| Pomona, CA | 91766, 91767, 91768 |
| Rancho Cucamonga, CA | 91701, 91730, 91737, 91739 |
| Redlands, CA | 92373, 92374, 92375 |
| Rialto, CA | 92376, 92377 |
| Riverside, CA | 92503, 92505, 92506 |
| San Bernardino, CA | 92401, 92404, 92405, 92407, 92408, 92410, 92411 |
| San Dimas, CA | 91773 |
| Upland, CA | 91784, 91786 |
| Walnut, CA | 91789 |
| West Covina, CA | 91792 |
| Yucaipa, CA | 92399 |