Mercy Home Health
5 Star CMS Rating
89%
Patient Recommended
5 Star Patient Rating
Services
Types of services offered to patients
| No Services Offered |
Ratings
HHCAHPS Survey Result Star Ratings
| 5 | HHCAHPS Survey Summary Star Rating |
| 5 | Star Rating for health team gave care in a professional way |
| 91 | Percent of patients who reported that their home health team communicated well with them |
| 5 | Star Rating for health team communicated well with them |
| 89 | Percent of patients who reported that their home health team communicated well with them |
| 3 | Star Rating team discussed medicines, pain, and home safety |
| 80 | Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them |
| 5 | Star Rating for how patients rated overall care from agency |
| 89 | Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest) |
| 89 | Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family |
| 319 | Number of completed surveys |
| 36 | Response rate |
Quality Measures
HHCAHPS Process Quality Measures
Patient Outcome Statistics
Rates of Discharge to Community and Potentially Preventable Readmissions
| No Services Offered |
Service Area
Areas Served by the Home Health Agency
| Avoca, AR | 72711 |
| Bella Vista, AR | 72714, 72715 |
| Bentonville, AR | 72712 |
| Berryville, AR | 72616 |
| Cave Springs, AR | 72718 |
| Centerton, AR | 72719 |
| Decatur, AR | 72722 |
| Eureka Springs, AR | 72631, 72632 |
| Fayetteville, AR | 72701, 72703, 72704 |
| Garfield, AR | 72732 |
| Gentry, AR | 72734 |
| Gravette, AR | 72736 |
| Green Forest, AR | 72638 |
| Hindsville, AR | 72738 |
| Hiwasse, AR | 72739 |
| Lowell, AR | 72745 |
| Maysville, AR | 72747 |
| Pea Ridge, AR | 72751 |
| Rogers, AR | 72756, 72757, 72758 |
| Siloam Springs, AR | 72761 |
| Springdale, AR | 72762, 72764, 72765 |
| Sulphur Springs, AR | 72768 |